Frequently Asked Questions

What is Phlebotomy?

Phlebotomy literally means “to cut a vein” in Greek.  It is the process of making an incision (we call it a puncture) in a vein for the purpose of collecting blood.  A person who performs phlebotomy is termed a Phlebotomist.

What are the class times and schedules?

We offer Day, Evening, and Weekend schedules for all locations. Please click here to find a location that you are interested in attending at and see what start times are available near you!

Do you offer any financial aid or payment plans?

Here at Phlebotomy Training Specialists, we understand that each person is different so we offer a flexible payment plan! Because we are a private institution, we do not accept financial aid, but we do have a flexible payment plan, and we accept vouchers from third-party payers who can pay for private education. Some examples are churches, state institutions, charities, or employers.

The way that our flexible payment plan works is instead of paying the full price for the course, you can secure your spot by paying only the deposit that is required for the location where you want to attend class. You will then have from the day you pay the deposit up until the halfway point of your class to get the remaining balance paid off. You have the freedom to decide when you would like to make your payments and how big or small to make your payments just as long as the remaining balance is paid off in full by the halfway point of your class. You will not be allowed to take your National Exam if you are not paid in full.

What forms of payment do you accept?

We accept all major debit/credit cards. All payments are done online through the website or over the phone with a Student Representative. We DO NOT accept cash or checks unless a 3rd party payer is paying for your tuition. See more about 3rd party payers here.

What are the prerequisites?

In most of our locations, you must be at least 18 years old and have a High School Diploma or the equivalent of a diploma in order to register. Prior medical knowledge or knowledge of phlebotomy is not required. In order to see what is required for your state, please click here.

Do you place me in a job after?

We do not offer job placement; however, you will receive exceptional training to help you get a job. During the course, your instructor will give exceptional training on how to find and interview for potential phlebotomy jobs and your instructor can be placed as a reference on your resume and write you a letter of recommendation! We offer resume building and we post phlebotomy job openings on our Facebook page from time to time!

What if I don't like to have my own blood drawn?

We advise you to participate in having your blood drawn in order to understand what others experience when you draw their blood. Instead of declining to participate at all, you may just limit the number of times you have your own blood drawn.  We adhere to the practice of “I stick you, you stick me.”

Am I able to miss class?

Attendance at every class is vital to your ability to take and pass the national exam. If unforeseen circumstances arise, we will do our best to work with you on making up what you miss. Please do your best to plan your schedule ahead of time to attend every class because oftentimes makeup classes can be hard to come by.

What is the VeinViewer™?

The VeinViewer™ utilizes Active Vascular Imaging Navigation technology (AVIN) to see through a patients skin, and provide you a real time digital map of their vessels. Phlebotomy Training Specialists is the only school in the United States to make the financial commitment to students to be able to utilize this extremely expensive VeinViewer™ equipment in the classroom setting.

When can I enroll? Is there a deadline?

There is no deadline for registration. As long as the course is displayed on our website that means that it is open for you to register for it. Once the class fills up or starts, the course will automatically close and will no longer be displayed on the website.

How do I renew my phlebotomy certificate?

California students; if you wish to renew your national phlebotomy certification you will need to contact the certifying body…in all cases in California, this will be done through the NHA. You can reach them at the following numbers. NHA – 800-499-9092. The state of CA does not require you to renew your certification in order to renew your phlebotomy license.

The renewal of your CA issued state phlebotomy license, which is required by the state of CA, is done through the California Department of Public Health, Laboratory Field Services. Questions regarding this process should be directed to LFS through or by calling 916-558-1784.

Students outside of California; students outside of CA will have received their national phlebotomy certification through the NAPT.

The information for the NAPT is as follows. Phone – 866-856-6082 or

Please reach out to the certifying agency who issued your certification if you would like to renew.

What certifying bodies do you use?

NHCO (National Healthcare Certification Organization) and NHA(National Healthcareer Association). If you have questions regarding these institutions please visit their websites, for the NAPT and for NHCO

Is a clinical externship required?

In the state of California, yes, as it is required by the state. We, Phlebotomy Training Specialists, will assign you to your clinical externship, we have over many externship sites available to complete this requirement. The externship is a total of 40 hours and must be completed in one week (Monday thru Friday, 8 hours per day).

In the state of Nevada, yes, as it is required by the state. We, Phlebotomy Training Specialists, will assign you to your clinical externship, we have over many externship sites available to complete this requirement. The externship is a total of 80 hours and must be completed in two consecutive weeks (Monday thru Friday, 8 hours per day).

Outside of CA, students are not required to complete a clinical externship.  Our training program is built to combine the classroom and clinical experience in one which will enable you to receive your certification.

Where do I do my externship at?

For our students in California and Nevada, after you complete your allotted training time you will then be placed by our externship department into a clinical externship. We have numerous urgent cares, hospitals, and clinics that are contracted with us, and based on where you take your class and how far you are willing to drive, the externship department will give you options of where you could do your externship at.

How do I make a payment?

You can make a payment online through your student account or over the phone with one of our Student Representatives. To login to your student account go to, click on your course, and then click “Add a Payment”

How do I access my student account?

Go to and login with the email you used when you signed up for the course and the password you created. If you are having trouble logging in, contact Student Services at 888-531-8378.

Where do I take my test?
  • California Students: You will be taking your test through the NHA (National Healthcareer Asssociation) at one of their approved testing sites. This test will be taken after you complete your allotted training time and before your move on to do your clinical externship.
  • All other Students: You will be taking your test through the NHCO. The test will be administered to you on the last day of your class.
A 3rd party is going to be paying for my class, how do I set that up?

Please email our financial department at to get that all setup. They will respond within 1-2 business days.

Do I have to wear scrubs?

The only locations where scrubs are required are Georgia and California however, we highly recommend scrubs to all students but if you don’t wear scrubs please wear modest clothing with closed-toed shoes.

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